Privacy Policy at nvktravel.com

With the goal of providing excellent experiences for customers, nvktravel.com always prioritizes the privacy policy for personal information. Our security system is carefully designed to protect customers' rights, ensuring that all your personal information is processed in an absolutely safe manner.

Importance of the Privacy Policy at nvktravel.com

For a travel company like Nvktravel.com, we understand that customers need to feel secure when sharing their personal information. Therefore, we are committed to only collecting and using your information for clear, lawful, and secure purposes.

This privacy regulation helps you better understand how we protect your data and ensures that you have control over your personal information.

Scope of Customer Information Collection

Nvktravel.com collects customer information during the process of using our website services, including but not limited to the following information:

  • Personal information: Full name, email address, phone number, delivery address, and payment information.

  • Transaction information: Tour booking history, services used, and payment transactions.

  • Technical information: IP address, browser type, time and date of website access.

We are committed to only collecting necessary information to serve you during the process of providing travel services. The privacy policy of nvktravel.com complies with legal regulations related to data protection.

How nvktravel.com Collects Customer Data

The customer information provided will be used by nvktravel.com for the following legitimate purposes:

  • Providing services: Processing tour bookings, travel services, and payment transactions.

  • Customer support: Answering questions and providing information about promotional programs and special offers.

  • Improving customer experience: Analyzing service usage behavior to optimize the services we provide.

  • Marketing and advertising: Sending information about new promotional programs via email or text messages with the customer's consent.

Note: All of the above purposes are carried out based on customer consent. We will not use your personal information for purposes other than those that have been notified.

Customer Personal Information Security Policy at nvktravel.com

Nvktravel.com uses advanced security technologies to protect customer information. We use SSL encryption to ensure that customer information transmitted over the internet is protected. All payment transactions on the website are processed through secure and protected payment gateways.

We apply other modern security measures such as:

  • Access management: Only authorized employees can access customers' personal information.

  • System monitoring and inspection: Our systems are continuously monitored 24/7 to detect and prevent unauthorized activities.

  • Anti-virus and malware protection: We use advanced security software to prevent attacks from malicious programs and protect our system and customer data.

Commitment Not to Share Customer Information with Third Parties

We are committed to not selling, renting, or sharing customers' personal information with third parties without your consent, except in the following cases:

  • Partners: Travel service providers, transportation companies, and other partners involved in providing the services you request. In this case, customer information is only shared within the necessary scope to complete transactions and provide services.

  • Legal requirements: In cases required by law, government authorities, or urgent situations to protect the rights and interests of Nvktravel.com or customers.

Customer Rights Under nvktravel.com Privacy Regulations

Customers have the right to request nvktravel.com to provide the following benefits:

  • Access and edit information: You have the right to request access to your personal information and make corrections when necessary.

  • Unsubscribe from information: You can request to stop receiving marketing and promotional information via email or text messages at any time.

  • Delete information: You can request us to remove your personal information from our system, except when such information is necessary to complete transactions or comply with legal requirements.

Nvktravel.com Updates Privacy Regulations

Nvktravel.com uses cookies to enhance the user experience on the website. Cookies help us identify users, store your preferences, and analyze user behavior to improve our services. You can refuse or delete cookie data through your browser settings, but this may affect your ability to use some features of the website.

We reserve the right to change, update, or modify this privacy policy at any time. Any changes will be publicly announced on the website and take effect immediately upon publication. You should regularly check the privacy regulations of Nvktravel.com to stay updated with the latest changes.

Nvktravel.com always prioritizes customer information security and is committed to protecting all your rights throughout the service usage process. We hope that this privacy policy will help you feel secure and confident when choosing us as a reputable travel partner in the market.

If you have any questions or feedback regarding this policy, please contact us via hotline: 0944 13 13 13 or email: [email protected].